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Day 3

11:00 AM - 2:15 PM





State of the MPL Industry | 11:00 AM - 12:00 PM

Join a leading MPL actuary for a discussion of the essential historical and current financial results of the MPL industry, highlighting the primary drivers behind the industry’s current capital position. Karls will explain how MPL companies get more from the data they hold to achieve better results. In addition, Karls will provide commentary on the impact that the COVID-19 pandemic had on the claim adjudication process. With a more comprehensive understanding of the underlying drivers of the industry’s financial condition, MPL company leaders can be aware of the particular metrics to watch in anticipation of eventual changes to the market.

Crisis Communications : Plan Ahead, Respond Quickly, and Protect Your Reputation | 12:15 - 1:00 PM 

Nick Kalm, Founder and President, Reputation Partners, LLC

Katherine A. Ehmann, CPA, Senior Vice President & Chief Financial Officer, OMS National Insurance Company, RRG
Michele J. Johns, Executive Director Enterprise Risk and Insurance, Cleveland Clinic

In an environment where news is distributed globally in a matter of seconds, the ability to manage crisis communications is more important than ever. Panelists will draw from recent experiences to talk about their response, from an operational perspective, to the COVID-19pandemic, and also how a hospitals responded to a challenging patient event. Panelists will provide key take-aways for attendees so that they can improve their organization's response to any crisis.

Velocity Leadership: Leadership, People and Innovation | 1:15 PM - 2:15 PM

Brian Muirhead, Chief Architect for the Mars Sample Return campaign; Author, Going to Mars and High Velocity Leadership

Throughout his career and now in his work with the Mars Sample Return mission campaign, Brian Muirhead has led teams whose work has significantly advanced the body of human knowledge through the exploration of space. He has achieved extraordinary successes, in the face of seemingly impossible challenges, including daunting budget and schedule constraints, while pushing the state-of-the-art in technology. Muirhead shares his success and advocates for creating an environment that takes advantage of and maximizes "the skill, integrity, and personal ownership of literally every member of the team."



Meet Our Presenters

Chad Karls

Chad C. Karls

Chad C. Karls is a principal and consulting actuary in the Milwaukee office of Milliman, Inc. He specializes in medical professional liability and has assisted numerous clients with a large variety of actuarial needs, financial reporting issues, rating agency matters, and pricing and rating projects

Nick Kalm

Nick Kalm

Nick Kalm has spent his entire 30+ year career helping a wide variety of organizations successfully anticipate and manage a vast number of issues and crises. He founded Reputation Partners, LLC, a Chicago-based communications consultancy, in 2002 and currently leads the firm.

Katherine Ehmann

Katherine A. Ehmann

Katherine A. Ehmann is the chief financial officer and senior vice president of OMS National Insurance Company, RRG. Ms. Ehmann has more than 25years of experience with the company after earning her Bachelor of Business degree in accounting at Dominican University

Michele Johns

Michele J. Johns

Michele J. Johns practiced privately in the area of litigation, from 1990-1999, ultimately defending healthcare providers in MPL actions. She joined Indiana University Health as associate general counsel, and over the next 21 years, held a variety of positions including vice president and chief risk officer.

Brian Muirhead

Brian Muirhead

Brian Muirhead is a leader in the field of deep space exploration. Currently, he is chief architect for the Mars Sample Return campaign, NASA’s Jet Propulsion Laboratory’s effort to study and develop the key technologies needed to return samples from the surface of Mars, a goal never before attempted.

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